As your business grows, as does the need for a Customer Relationship Management software program that will grow with you and your business. With growth comes the need for better organisation of information or to risk letting hot leads and valuable customers fall through the cracks.
No matter how large – or small – your organisation, you need an excellent CRM. While the benefits of CRM software may speak for themselves, you may have overlooked the benefits of integrating your CRM with your WordPress website.
You may have heard business owners or sales people use the term 'CRM' when discussing their prospect management system.
So what exactly is a CRM system and how do businesses use this to effectively keep on top of their business development.